Infrastructure NSW

Business Support Officer

JuniorMid levelPart-timeOfficeSydney NSW, AustraliaAdministrationCustomer service and supportPeople and culturePosted 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is about being a Business Support Officer in a part-time, job-share arrangement with Infrastructure NSW. The role is crucial for ensuring smooth operations by providing exceptional administrative and front-of-house support. Team members thrive in a collaborative environment, focusing on delivering high-quality service and fostering positive relationships.

You'll be responsible for

👥

Providing customer service

Delivering high-level customer service as the first point of contact for the organisation, both in person and on the phone.
📝

Supporting administrative tasks

Carrying out a variety of administrative and support services, including front reception and meeting coordination, to ensure smooth operations.
📄

Preparing documentation

Collecting and compiling information to prepare documentation and correspondence in line with quality requirements.

Key criteria

📞

Customer service experience

Demonstrated experience providing high-level customer service in person and over the phone.

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🗂️

Administrative support skills

Proven background in delivering administrative and support services efficiently.

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📝

Documentation preparation

Experience compiling information and preparing documentation in line with quality standards.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience providing high-level customer service in person and over the phone.

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Administrative support skills
Proven background in delivering administrative and support services efficiently.

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Documentation preparation
Experience compiling information and preparing documentation in line with quality standards.

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Organisational skills
Strong ability to juggle priorities and coordinate meetings and events effectively.

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Attention to detail
Demonstrated accuracy and attention to detail in all aspects of work.

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