EML Group
Mid levelContractHybridPerth WA, AustraliaProfessional servicesPeople and cultureCustomer servicePosted 1 week ago
About the job
The Case Manager position in Workers’ Compensation is an exciting opportunity to make a meaningful impact on the lives of injured individuals. By managing the end-to-end claims process, you will ensure a smooth return to work and recovery journey for those in need. The team values collaboration and flexibility, embracing a hybrid work environment that fosters both personal and professional growth.
You'll be responsible for
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Supporting customers
Acting as the key point of contact for stakeholders, including injured workers, their employers, general practitioners, and other medical professionals.📜
Ensuring compliance
Adhering to set timeframes and compliance measures with all legislative codes and company policies.🔍
Conducting reviews
Planning, developing, and executing claim strategies through timely reviews for each case.What we're looking for
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Strong communication skills
Proven written and verbal communication abilities are essential.View fit
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Customer-centric approach
Experience optimizing outcomes for customers is crucial.View fit
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Time management skills
Demonstrated ability to manage time in high-pressure environments.View fit
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