QBE5 followers29 jobs

Case Manager

Mid levelFull-timeHybridParramatta NSW 2150, AustraliaNewcastle NSW, AustraliaPosted 4 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

This job is all about making a positive impact on the lives of injured workers by managing their workers’ compensation claims with empathy and expertise. As a Case Manager, you will play a crucial role in overseeing complex claims and ensuring a supportive experience for all involved. The team thrives on collaboration and is dedicated to continuous improvement, making it a great fit for those who are passionate about helping others.

Meet the team

About the company

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You'll be responsible for

📊

Managing a tail portfolio

Overseeing a portfolio of workers’ compensation claims within the Nominal Insurer scheme, focusing on long duration and complex claims.
📚

Applying knowledge of legislation

Utilizing understanding of relevant laws and guidelines to coordinate treatment and progress claims toward resolution.
🤝

Collaborating with stakeholders

Working closely with injured workers, employers, and service providers to support recovery and return to work outcomes.

Key criteria

📄

Workers' compensation claims management experience

Proven experience managing complex workers' compensation claims portfolios.

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📚

Knowledge of legislation

Strong understanding of workers' compensation legislation and statutory processes.

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🤝

Stakeholder engagement skills

Demonstrated ability to influence and communicate effectively with stakeholders.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Workers' compensation claims management experience
Proven experience managing complex workers' compensation claims portfolios.

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Knowledge of legislation
Strong understanding of workers' compensation legislation and statutory processes.

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Stakeholder engagement skills
Demonstrated ability to influence and communicate effectively with stakeholders.

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Critical thinking and judgement
Proven resilience and sound judgement in managing sensitive cases.

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