Mid levelFull-timeHybridHobart TAS 7000, AustraliaLaunceston TAS 7250, AustraliaPosted 4 days agoVerified 4 days ago
About the job
This job is about joining the Workers’ Compensation team at QBE in Tasmania as a Case Manager. You will play a crucial role in delivering an exceptional customer experience by managing the end-to-end claims process, ensuring a smooth return to work for injured individuals, and providing support to their employers. The team thrives on collaboration and is passionate about making a positive impact in the lives of their clients.
You'll be responsible for
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Guiding customers
Acting as the key point of contact for stakeholders, including injured workers, their employers, and medical professionals.✅
Ensuring compliance
Adhering to set timeframes and compliance measures with all legislative codes and company policies.🔍
Conducting reviews
Planning, developing, and executing claim strategies through timely reviews for each case.Key criteria
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Case management experience
Proven experience managing end-to-end claims processes.View
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Strong communication skills
Demonstrated written and verbal communication skills for stakeholder engagement.View
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Time management skills
Experience managing multiple cases in high-pressure environments.View
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