About the job
This job at Gallagher Bassett is all about making a meaningful impact in people's lives by managing insurance claims and supporting clients through challenging moments. As part of Australia's largest Third Party Administrator, you'll be surrounded by a team that values empathy, precision, and partnership. Expect a friendly and comfortable working environment that promotes teamwork and encourages curiosity, allowing you to thrive and contribute to something bigger.
You'll be responsible for
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Managing claims
Overseeing the claims process to ensure clients receive the support they need during challenging times.🛠️
Supporting clients
Providing assistance and guidance to clients, helping them navigate through their claims and recovery processes.🔧
Improving processes
Identifying and implementing improvements to enhance efficiency and client satisfaction in the claims management process.Key criteria
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Technical and PC skills
Proven experience with technical and PC applications.View
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Customer service experience
1+ year of experience in customer service roles.View
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Strong communication skills
Demonstrated ability to communicate effectively with clients.View
