Intake Case Worker
About the job
The Intake Case Worker is a vital member of The Salvation Army’s ACT Central Intake Service team, dedicated to delivering high-quality, trauma-informed intake and assessment for individuals and families facing hardship. This job plays a crucial role in transforming lives and futures, ensuring that support is accessible and culturally safe. The team thrives on collaboration, inclusivity, and a shared commitment to making a positive impact in the community.
You'll be responsible for
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Conducting holistic assessments
Conduct holistic assessments using the ACT Shared Practice Framework to understand client needs.🎯
Providing goal-oriented interventions
Provide brief, goal-oriented interventions such as safety planning, crisis support, and short-term case coordination.🤝
Collaborating with local service providers
Work collaboratively with local service providers, including Aboriginal Community Controlled Organisations, to ensure effective responses.Key criteria
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Holistic assessment experience
Experience conducting assessments using structured frameworks.View
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Culturally safe service delivery
Proven ability to provide culturally safe services to diverse populations.View
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Strong communication skills
Demonstrated ability to write clear case notes and reports.View
