RAC WA38 jobs

Centre Development Manager

Mid levelFull-timeOfficeRockingham WA 6168, AustraliaAdministrationProfessional servicesPosted 5 days agoVerified 5 days ago
Think you're a good fit?See what the hiring team are looking for

About the job

This job is about leading the Rockingham Auto Service Centre with a focus on operational performance and team development. Making a significant impact on customer satisfaction and business growth is at the heart of this opportunity. The team values collaboration, innovation, and a commitment to excellence in service.

You'll be responsible for

📊

Owning key performance indicators

Taking ownership of the Centre’s key performance indicators, including revenue, profitability, quality assurance, and compliance management.
🛡️

Managing health and safety compliance

Overseeing health, safety, and environment compliance to ensure a safe working environment.
🌟

Providing customer service excellence

Delivering exceptional customer and member service to enhance satisfaction and loyalty.

Key criteria

📈

Sales and business acumen

Proven experience in driving sales and business growth.

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🛠️

Operational performance management

Experience managing key performance indicators for operational success.

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👥

Team coaching experience

Demonstrated experience developing and engaging team members.

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Meet the team

About the company

View your fit

5 criteria for this job
Sales and business acumen
Proven experience in driving sales and business growth.

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Operational performance management
Experience managing key performance indicators for operational success.

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Team coaching experience
Demonstrated experience developing and engaging team members.

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Communication skills
High level of written and verbal communication proficiency.

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Problem-solving skills
Strong background in conflict resolution and decision-making.

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