Centorrino Technologies3 followers31 jobs

Change Manager

Mid levelFull-timeHybridAustraliaPosted 5 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

Join Centorrino Technologies and be part of a vibrant community dedicated to innovation and growth! As a Change Manager, you will play a crucial role in redefining customer experiences by ensuring effective execution and governance of Change Management processes. Collaborating closely with customers, technical teams, and Service Delivery Managers, you will help create a controlled and consistent environment for implementing changes, all while enjoying a supportive and inclusive workplace culture.

Meet the team

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You'll be responsible for

⚙️

Managing Change Management Process

Manage the end-to-end Change Management process across Managed Services customers, ensuring changes are properly assessed, approved, scheduled, implemented and closed in accordance with governance requirements.
📊

Coordinating Change Requests

Review and coordinate change requests, validating risk and impact assessments, implementation and rollback plans, testing requirements, approvals and operational readiness.
🗳️

Facilitating Change Advisory Boards

Facilitate Customer Change Advisory Boards (CABs) and internal review forums, including agenda preparation, stakeholder engagement, change reviews, decision capture and communication of outcomes.

Key criteria

🔄

IT Change Management experience

Demonstrated experience in IT Change Management within ITIL-aligned environments.

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🗣️

CAB facilitation skills

Experience facilitating Change Advisory Boards and assessing change risks.

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🤝

Stakeholder management expertise

Proven ability to influence and guide diverse teams effectively.

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5 criteria for this job
IT Change Management experience
Demonstrated experience in IT Change Management within ITIL-aligned environments.

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CAB facilitation skills
Experience facilitating Change Advisory Boards and assessing change risks.

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Stakeholder management expertise
Proven ability to influence and guide diverse teams effectively.

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ITSM platform proficiency
Experience using ITSM tools for change management and reporting.

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ITIL Foundation certification
Required certification to ensure alignment with best practices.

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