Claims Consultant, Group Claims - AusSuper
About the job
This job is about being a Claims Consultant at TAL, where you will manage life insurance claims from start to finish, ensuring a seamless experience for customers. The impact of your work will be significant, as you help provide support and financial security to Australians during challenging times. The team values collaboration, flexibility, and inclusivity, creating an inspiring environment where everyone can thrive.
You'll be responsible for
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Managing life insurance claims
Overseeing life insurance claims from start to finish, ensuring a seamless experience for customers.🌟
Providing exceptional customer service
Delivering best-in-class service to customers and clients, managing expectations and communication throughout the claims process.🤝
Engaging with external and internal specialists
Collaborating with external treating doctors, rehabilitation consultants, and in-house medical and legal specialists to achieve timely outcomes.Key criteria
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Life insurance claims management experience
Experience managing TPD and IP claims within Group policies.View
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Strong analytical and problem-solving skills
Proven ability to assess and analyze claims effectively.View
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Time-management skills
Demonstrated capability to manage multiple claims efficiently.View
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