Claims Consultant, Group Claims - AusSuper
About the job
As a Claims Consultant at TAL, you will manage life insurance claims from start to finish, ensuring a seamless experience for customers. This job is vital in providing support and financial security to Australians, making a direct impact on their lives. The team values collaboration, flexibility, and inclusivity, creating an inspiring environment where everyone can thrive and grow together.
You'll be responsible for
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Managing life insurance claims
Independently managing a portfolio of TPD and IP claims from start to finish, ensuring quality outcomes.🌟
Providing exceptional customer service
Delivering best-in-class customer and client experiences through regular communication and support.🤝
Engaging with external specialists
Active engagement with external treating doctors and rehabilitation consultants to deliver timely outcomes.Key criteria
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Life insurance claims management experience
Experience managing TPD and IP claims within Group policies.View
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Strong analytical and problem-solving skills
Ability to assess and analyze claims effectively.View
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Excellent communication skills
Proven ability to support customers with empathy.View
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