Claims Coordinator (Brisbane, Adelaide, Sydney or Melbourne)
About the job
This job is about being a proactive Claims Coordinator at Bay Building Services, a national leader in the insurance building sector. You'll play a crucial role in guiding customers through their property insurance claim journey, ensuring claims are processed efficiently and professionally. The team values a supportive and down-to-earth culture, making it a great place to grow your skills and make a real impact.
You'll be responsible for
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Managing new claims
Overseeing claims from lodgement through to completion, ensuring a smooth process.📅
Scheduling estimators and coordinating site appointments
Arranging necessary appointments for estimators and site visits to keep claims on track.📞
Handling inbound and outbound calls
Communicating with customers and stakeholders to provide updates and gather information.Key criteria
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Customer service and communication skills
Demonstrated experience providing exceptional customer service and clear communication.View
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Administrative and organisational skills
Proven ability to manage multiple tasks efficiently and effectively.View
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Computer literacy and data entry accuracy
Strong proficiency in computer systems with high data entry accuracy.View
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