About the job
The Payments and Claims Specialist job at HomeMade is an exciting opportunity to make a real difference in the lives of older people. By joining this passionate team, you will play a vital role in ensuring smooth financial operations that empower customers to maintain their independence. Collaboration and a commitment to excellence are at the heart of how the team works together.
You'll be responsible for
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Setting up service providers and customers for payments
Establishing accounts for service providers and customers to facilitate payments smoothly.📧
Monitoring service provider email inbox
Ensuring efficient processing of invoices and responding to inquiries within defined service levels.📋
Performing regular processing of customer Home Care Package administration
Managing customer care packages in both internal and external systems to ensure accuracy and compliance.Key criteria
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Accounts administration experience
Demonstrated experience in high-volume accounts processing.View
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Payments and invoicing knowledge
Solid understanding of payments, invoicing, and reconciliations.View
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Multi-system proficiency
Confidence working across CRM, accounting, or ERP platforms.View
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