Claims Service Consultant Level 2
About the job
The Claims Service Consultant Level 2 position at Allianz is all about managing a diverse portfolio of motor claims while delivering exceptional customer service. This job plays a crucial role in ensuring that claims are handled efficiently and effectively, contributing to the overall satisfaction of customers. The team thrives on collaboration, inclusivity, and a commitment to continuous learning, making it a fantastic opportunity for those looking to grow in a supportive environment.
You'll be responsible for
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Managing claims portfolio
Managing a National based portfolio of motor claims and handling high volume of inbound/outbound calls.🌟
Providing customer service
Providing excellent customer service to our customers in a timely manner.🤝
Maintaining relationships
Maintaining positive working relationships with external and internal stakeholders, ensuring the best possible outcomes for customers.Key criteria
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Customer service experience
Demonstrated experience in delivering high-quality customer service.View
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Insurance knowledge
Proven background in insurance, particularly in claims management.View
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Ability to multi-task
Experience managing multiple tasks in a fast-paced environment.View
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