About the job
The job of a Claims Specialist at EML is all about making a positive impact on people's lives through effective claims management. This role is crucial in supporting injured workers on their journey to recovery and return to work. EML fosters a collaborative and supportive environment, where team members are encouraged to grow and develop their skills.
You'll be responsible for
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Managing claims portfolio
Manage a portfolio of physical and psychological claims, ensuring effective support for injured workers throughout the claims process.🔗
Liaising with stakeholders
Liaise with injured workers, employers, providers, and internal stakeholders to facilitate communication and support recovery.🛠️
Supporting recovery planning
Support recovery and return to work planning, ensuring that injured workers receive the necessary assistance and resources.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Allied health or case management experience
Background in allied health, rehabilitation, or case management is highly regarded.View
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Communication and relationship-building skills
Proven ability to communicate effectively and build strong relationships.View
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