EML Group9 followers45 jobs

WPI Claims Specialist

Mid levelFull-timeHybridAdelaide SA, AustraliaPosted 2 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job at EML is all about making a positive impact on people's lives every day. By providing early, timely, and personal service to workers, employers, and other stakeholders, you will play a crucial role in supporting individuals during their return-to-work journey. The team thrives in a diverse and collaborative environment, where everyone is valued and encouraged to grow.

Meet the team

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You'll be responsible for

🛠️

Managing rehabilitation providers

Proactively managing rehabilitation providers and approving rehabilitation plans/wellness plans in accordance with guidelines.
🔗

Liaising with stakeholders

Liaising with all internal and external stakeholders regularly to progress strategies and actions.
🔍

Conducting investigations

Gathering evidence and conducting investigations to assist in dispute proceedings and ensuring timely management.

Key criteria

🧑‍⚕️

Customer service experience

Demonstrated experience in customer service, hospitality, or retail.

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📝

Attention to detail

Proven ability to manage details and time effectively.

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💬

Communication skills

Excellent written and verbal communication capabilities.

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A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in customer service, hospitality, or retail.

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Attention to detail
Proven ability to manage details and time effectively.

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Communication skills
Excellent written and verbal communication capabilities.

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Tertiary studies in health
Relevant studies in Allied Health fields are advantageous.

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Stakeholder engagement
Experience liaising with internal and external stakeholders.

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