TAL Australia5 followers40 jobs

Claims Technical Specialist

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 6 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Claims Technical Specialist job at TAL is an exciting opportunity to provide expert technical guidance to Claims Consultants across Income Protection, Life, and TPD. This role is crucial in improving assessment quality and ensuring claims are managed effectively, directly impacting the financial security of millions of Australians. The team thrives on collaboration, inclusivity, and a supportive environment, making it a great fit for those looking to grow and make a difference.

Meet the team

About the company

You'll be responsible for

✅

Managing claims

Ensure claims are managed in line with TAL policies and industry best practices, maintaining high standards.
🧠

Acting as a technical SME

Act as the technical Subject Matter Expert, reviewing and authorising complex and adverse claim decisions.
👩‍🏫

Coaching Claims Consultants

Coach Claims Consultants to improve assessment quality, communication, and outcomes, fostering growth.

Key criteria

📄

Group life insurance claims experience

Proven experience in Group life insurance claims management.

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🧑‍🏫

Coaching capability

Demonstrated ability to coach and uplift case managers.

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📚

Knowledge of insurance legislation

Strong understanding of life insurance legislation and claims frameworks.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Group life insurance claims experience
Proven experience in Group life insurance claims management.

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Coaching capability
Demonstrated ability to coach and uplift case managers.

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Knowledge of insurance legislation
Strong understanding of life insurance legislation and claims frameworks.

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Issue identification skills
Experience identifying issues and driving effective claims solutions.

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Stakeholder management skills
Proven communication and influencing skills with stakeholders.

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