About the job
The job is about becoming a Regional Claims Specialist at SIXT Australia, where you will take end-to-end ownership of a diverse portfolio of rental vehicle claims. This position is crucial for ensuring that every claim is handled with exceptional customer experience while balancing commercial outcomes. The team values collaboration and operates nationally, providing a supportive environment for professional growth and development.
You'll be responsible for
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Assessing liability
Assessing liability across a range of claim types, including single vehicle incidents, multi-vehicle accidents, theft claims, and third-party matters.⚖️
Managing disputed claims
Managing disputed claims and supporting the National Claims Manager with escalated or complex claims matters.📞
Responding to complaints
Responding to and managing AFIA complaints and other external dispute resolution matters within required timeframes.Key criteria
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Motor claims experience
Proven experience in handling motor or rental vehicle claims.View
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Negotiation skills
Demonstrated ability to negotiate and resolve disputes effectively.View
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Claims assessment expertise
Experience assessing liability across various claim types.View
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