Anglicare Sydney3 followers65 jobs

Client Account Officer

Mid levelFull-timeOfficeCastle Hill NSW 2154, AustraliaAdministrationCustomer service and supportPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Client Account Officer position at Anglicare Sydney is all about transforming lives every single day. This job plays a crucial role in supporting home care clients and their families, ensuring that services meet their needs and that their experience is positive and seamless. The team thrives on building strong relationships and providing exceptional customer service, all while maintaining a supportive and values-driven environment.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Acting as a key contact

Acting as a key contact for clients and families, providing timely and supportive communication.
📋

Managing client budgets

Managing and reviewing client budgets aligned to Home Care Packages and other funding.
✅

Ensuring compliance

Ensuring accurate documentation and compliance with Aged Care standards.

Key criteria

📊

Client services experience

Demonstrated experience in administration or client services roles.

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💬

Strong communication skills

Ability to clearly explain financial details to clients.

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💰

Budget management experience

Experience managing budgets, invoices, or financial queries.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Client services experience
Demonstrated experience in administration or client services roles.

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Strong communication skills
Ability to clearly explain financial details to clients.

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Budget management experience
Experience managing budgets, invoices, or financial queries.

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Attention to detail
High attention to detail and strong problem-solving skills.

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CRM system proficiency
Confidence using CRM systems like Microsoft Dynamics.

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