Client Account Officer
About the job
The Client Account Officer position at Anglicare Sydney is all about transforming lives every single day. This job plays a crucial role in supporting home care clients and their families, ensuring that services meet their needs and that their experience is positive and seamless. The team thrives on building strong relationships and providing exceptional customer service, all while maintaining a supportive and values-driven environment.
You'll be responsible for
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Acting as a key contact
Acting as a key contact for clients and families, providing timely and supportive communication.📋
Managing client budgets
Managing and reviewing client budgets aligned to Home Care Packages and other funding.✅
Ensuring compliance
Ensuring accurate documentation and compliance with Aged Care standards.Key criteria
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Client services experience
Demonstrated experience in administration or client services roles.View
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Strong communication skills
Ability to clearly explain financial details to clients.View
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Budget management experience
Experience managing budgets, invoices, or financial queries.View
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