Anglicare Southern Queensland3 followers122 jobs

Client Liaison

JuniorMid levelFull-timeHybridNambour QLD 4560, AustraliaCustomer service and supportPeople and culturePosted 1 month agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Client Liaison job at Anglicare SQ is all about making a meaningful impact in the lives of clients through effective relationship management and case management. This role is crucial in building trust and confidence with clients, their families, and advocates, ensuring they receive the best home care and disability services. The team values collaboration, respect, and a client-centered approach, creating a supportive environment for both clients and staff.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👥

Engaging with clients

Providing the first point of significant contact for clients to build trust and confidence in Anglicare.
🏡

Conducting home visits

Undertaking home visits to deliver consumer induction and gather information to understand client needs and preferences.
📝

Implementing client agreements

Ensuring client agreements remain relevant and current in line with Anglicare requirements for home and/or disability package guidelines.

Key criteria

🤝

Client relationship management experience

Demonstrated ability to build trust and rapport with clients.

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📋

Case management skills

Proven experience in assessment, support planning, and advocacy.

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🏥

Community services background

Experience in community care services and understanding client needs.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Client relationship management experience
Demonstrated ability to build trust and rapport with clients.

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Case management skills
Proven experience in assessment, support planning, and advocacy.

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Community services background
Experience in community care services and understanding client needs.

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Effective communication skills
Ability to communicate clearly with diverse stakeholders.

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Budget monitoring skills
Experience in managing and analyzing budgets effectively.

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