Client Liaison
About the job
This job is about joining Anglicare as a Client Liaison, where you will have the opportunity to make a meaningful impact in the lives of clients by managing relationships and care packages. Your role is crucial in building trust and confidence, ensuring that clients receive the best possible support tailored to their needs. The team values collaboration and is dedicated to providing high-quality service to those in need.
You'll be responsible for
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Engaging with clients
Providing the first point of significant contact for clients to build trust and confidence in Anglicare.🏠
Conducting home visits
Undertaking home visits to deliver consumer induction and gather information to understand client needs and preferences.📝
Implementing client agreements
Ensuring client agreements remain relevant and current in line with Anglicare requirements for home and disability package guidelines.Key criteria
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Client relationship management proficiency
Demonstrated ability to build trust and rapport with clients.View
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Case management skills
Experience in assessment, support planning, and advocacy.View
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Community services experience
Understanding of community care needs and systems.View
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