Anglicare Southern Queensland3 followers122 jobs

Client Liaison

JuniorMid levelFull-timeHybridNambour QLD 4560, AustraliaCustomer service and supportPeople and culturePosted 1 month agoVerified 2 days ago
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About the job

The Client Liaison job at Anglicare SQ is all about making a meaningful impact in the lives of clients through effective relationship management and case management. This position plays a crucial role in ensuring clients feel supported and understood as they navigate their care journey. The team values collaboration, trust, and a client-centered approach, making it a rewarding environment for those passionate about helping others.

You'll be responsible for

👥

Engaging with clients

Providing the first point of significant contact for clients to build trust and confidence in Anglicare.
🏡

Conducting home visits

Undertaking home visits to deliver consumer induction and gather information to understand client needs and preferences.
🤗

Building collaborative relationships

Establishing and maintaining collaborative relationships with clients, family, carers, and significant others.

Key criteria

🤝

Client relationship management experience

Demonstrated experience building trust and rapport with clients

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📋

Case management skills

Proven skills in assessment, support planning, and advocacy

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🗣️

Effective communication skills

Ability to communicate clearly with diverse stakeholders

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Meet the team

About the company

View your fit

5 criteria for this job
Client relationship management experience
Demonstrated experience building trust and rapport with clients

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Case management skills
Proven skills in assessment, support planning, and advocacy

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Effective communication skills
Ability to communicate clearly with diverse stakeholders

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Microsoft Office proficiency
Experience using Microsoft Office and consumer databases

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Current driver's licence
Valid licence and reliable vehicle for client visits

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