Anglicare Southern Queensland4 followers148 jobs

Client Liaison

Mid levelFull-timeHybridGold Coast, QLD, AustraliaPosted 1 month agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The Client Liaison job at Anglicare SQ is all about making a meaningful impact in the lives of clients by engaging in relationship management and case management for home care and disability services. This position is vital for building trust and confidence, ensuring that clients feel supported and understood. The team thrives on collaboration, compassion, and a commitment to the values of Hope, Love, Care, and Humility.

Meet the team

About the company

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You'll be responsible for

👥

Engaging with clients

Providing the first point of significant contact for clients to build trust and confidence in Anglicare.
🏠

Conducting home visits

Undertaking home visits to deliver consumer induction and gather information to understand client needs and preferences.
📝

Implementing client agreements

Ensuring client agreements remain relevant and current in line with Anglicare requirements for home and disability package guidelines.

Key criteria

🤝

Client relationship management experience

Demonstrated experience building trust and rapport with clients.

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📋

Case management skills

Proven skills in assessment, support planning, and advocacy.

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🖥️

Microsoft Office proficiency

Experience using Microsoft Office suite for documentation and communication.

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A meaningful career starts with a match

Apply on Anglicare Southern Queensland
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5 criteria for this job
Client relationship management experience
Demonstrated experience building trust and rapport with clients.

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Case management skills
Proven skills in assessment, support planning, and advocacy.

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Microsoft Office proficiency
Experience using Microsoft Office suite for documentation and communication.

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Relevant qualifications
Minimum Certificate IV in relevant fields or equivalent.

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Current driver's licence
Valid driver's licence and reliable vehicle for client visits.

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