Anglicare Southern Queensland4 followers148 jobs

Client Liaison

JuniorMid levelFull-timeHybridToowoomba QLD, AustraliaPosted 1 month agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The Client Liaison job at Anglicare SQ is all about making a meaningful impact in the lives of clients by engaging in relationship management and case management for home care and disability services. This position is vital in building trust and confidence with clients, ensuring they receive the support they need. The team values collaboration, compassion, and a client-centered approach, creating a supportive environment for both clients and team members.

Meet the team

About the company

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You'll be responsible for

👥

Engaging with clients

Providing the first point of significant contact for clients to build trust and confidence in Anglicare.
🏠

Conducting home visits

Undertaking home visits to deliver consumer induction and gather information to understand client needs and preferences.
❤️

Maintaining client-centered approach

Ensuring a client-centered approach in all engagements with clients, building collaborative relationships with clients, family, and carers.

Key criteria

🤝

Client relationship management experience

Demonstrated experience building trust and rapport with clients.

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📋

Case management skills

Proven skills in assessment, support planning, and advocacy.

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🖥️

Microsoft Office proficiency

Experience using Microsoft Office suite for documentation and communication.

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A meaningful career starts with a match

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5 criteria for this job
Client relationship management experience
Demonstrated experience building trust and rapport with clients.

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Case management skills
Proven skills in assessment, support planning, and advocacy.

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Microsoft Office proficiency
Experience using Microsoft Office suite for documentation and communication.

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Budget monitoring experience
Experience analyzing expenditure to maintain budget parameters.

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Effective communication skills
Ability to communicate clearly with diverse stakeholders.

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