Anglicare Southern Queensland4 followers148 jobs

Client Liaison

Mid levelFull-timeHybridTownsville City QLD 4810, AustraliaPosted 4 days agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

This job is about being a passionate and skilled Client Liaison who makes a meaningful impact in the lives of clients in Townsville. Engaging in client relationship management and packaged care case management is crucial for building trust and confidence in the services provided. The team values collaboration and support, creating a positive environment for both clients and staff.

Meet the team

About the company

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You'll be responsible for

💬

Engaging in client relationship management

Building trust and confidence with clients to facilitate Consumer Directed Care.
🏡

Undertaking home visits

Delivering consumer inductions and gathering information to understand client needs and preferences.
📝

Implementing client agreements

Ensuring client agreements remain relevant and current in line with Anglicare requirements.

Key criteria

🤝

Client relationship management experience

Demonstrated experience building trust and rapport with clients.

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📋

Case management skills

Proven skills in assessment, support planning, and advocacy.

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💻

Microsoft Office proficiency

Experience using Microsoft Office suite for documentation and communication.

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A meaningful career starts with a match

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5 criteria for this job
Client relationship management experience
Demonstrated experience building trust and rapport with clients.

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Case management skills
Proven skills in assessment, support planning, and advocacy.

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Microsoft Office proficiency
Experience using Microsoft Office suite for documentation and communication.

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Current driver's licence
Valid driver's licence and reliable vehicle for client visits.

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Understanding of community care
Experience with community services and knowledge of client needs.

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