Client Service Specialist (Hearing Health) - Belmont
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About the job
This job is about supporting and empowering clients of all backgrounds as a casual Client Service Specialist at Hearing Australia. Making a real difference in the lives of Australians, you will work alongside a dedicated team committed to providing exceptional hearing care. The environment is client-centered, fostering a culture of care and support for both clients and team members.
You'll be responsible for
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Greeting clients
You’ll greet clients, attend to all counter and telephone enquiries📋
General administration duties
You’ll cover reception and undertake general administration duties including booking client appointments, processing claims, data entry and monthly reports🦻
Assisting clinicians
You’ll assist Clinicians with the provision of clinical services by proactively identifying client needs, offering professional advice and demonstrating the use of hearing aidsKey criteria
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Client service experience
Demonstrated experience in providing exceptional client support.View
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Intermediate computer literacy
Proven skills in using computer systems and mobile technology.View
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Problem-solving skills
Experience proactively resolving issues and taking ownership.View
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