genU12 jobs

Client Services Coordinator

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 6 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Client Services Coordinator job is all about delivering a smooth and supportive experience for individuals accessing disability and aged care services. This role is vital in guiding clients and families through their journey with genU, ensuring they feel confident and supported every step of the way. At genU, teamwork and a commitment to making a genuine difference in people's lives are at the heart of how the team operates.

You'll be responsible for

📅

Coordinating client intake and onboarding

Ensure accurate documentation and timely service activation for new clients.
💰

Preparing service quotes

Align service quotes with funded plans and client goals to provide clear options.
🛤️

Supporting clients throughout their service journey

Assist clients from intake through to plan management and exit, ensuring they feel supported.

Key criteria

📋

Client intake and onboarding experience

Experience coordinating client intake and onboarding processes.

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📝

Knowledge of NDIS and aged care

Demonstrated understanding of NDIS and aged care frameworks.

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💻

Strong data management skills

Proven ability to maintain accurate client data across systems.

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Meet the team

About the company

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3 criteria for this job
Client intake and onboarding experience
Experience coordinating client intake and onboarding processes.

View

Knowledge of NDIS and aged care
Demonstrated understanding of NDIS and aged care frameworks.

View

Strong data management skills
Proven ability to maintain accurate client data across systems.

View

A meaningful career starts with a match

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