CMC Markets ANZ1 follower9 jobs

Client Services Representative

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Client Services Representative at CMC Markets, you will play a vital role in maintaining our reputation for exceptional customer satisfaction. This job offers a fantastic opportunity to grow personally and professionally in the fintech industry while being part of a supportive team. With comprehensive training and a focus on collaboration, you will be well-equipped to thrive in a fast-paced environment.

You'll be responsible for

📞

Responding to client queries

Being the voice of CMC Markets by responding to client queries via phone, email, live chat, and messaging.
🌟

Delivering exceptional service

Acting as a brand ambassador and delivering exceptional service that keeps clients coming back.
🚀

Enhancing client experience

Identifying opportunities to enhance the client experience, contributing to CMC Markets' industry-leading reputation.

Key criteria

📞

Customer service experience

Demonstrated experience in a client-facing role, enhancing satisfaction.

View

💬

Bilingual communication skills

Fluent in English and Mandarin, both written and verbal.

View

📈

Financial services knowledge

Understanding of financial products and trading platforms.

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View more

Meet the team

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Apply on CMC Markets ANZ
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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in a client-facing role, enhancing satisfaction.

View

Bilingual communication skills
Fluent in English and Mandarin, both written and verbal.

View

Financial services knowledge
Understanding of financial products and trading platforms.

View

Adaptability in high-volume settings
Proven ability to thrive in fast-paced, dynamic environments.

View

A meaningful career starts with a match

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