About the job
Join cohealth as a Client Service Officer and embark on a journey that makes a meaningful difference in the community. This job is all about delivering a positive client experience while supporting the smooth operation of health services. The team values inclusivity and encourages everyone to bring their whole selves to work, contributing unique perspectives and fostering a genuine sense of belonging.
You'll be responsible for
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Assisting clients
Helping clients by answering enquiries and receiving patients in a respectful and courteous manner.🚑
Participating in emergency triage
Proactively optimising the use of the clinician’s time and ensuring appointment books are at capacity.📁
Managing client records
Maintaining electronic files and all relevant correspondence, ensuring accuracy and confidentiality.Key criteria
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Customer service experience
Demonstrated experience in face-to-face customer service roles.View
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Computer software skills
Proven skills with Microsoft Outlook and Excel applications.View
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Accounting knowledge
Basic understanding of accounts payable and receivable procedures.View
