Client Services Officer
About the job
Join Latrobe Community Health Service as a Client Services Officer in Glen Waverley & Oakleigh. This part-time, permanent job offers a fantastic opportunity to make a real difference in the community while providing exceptional reception and administrative support in a positive and passionate workplace. The team values professionalism, care, and a commitment to delivering high-quality healthcare services.
You'll be responsible for
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Providing exceptional reception services
Welcoming clients and managing inquiries with a friendly demeanor.📞
Managing incoming phone calls and client enquiries
Handling calls and providing information to clients and staff.📅
Coordinating appointments and administrative tasks
Scheduling appointments, processing referrals, and maintaining accurate data.What we're looking for
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Customer service experience
Demonstrated experience in high-volume customer service environments.View
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Strong communication skills
Proven written and verbal communication abilities.View
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Appointment coordination skills
Experience managing appointments and client scheduling effectively.View
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