Client Services Officer
About the job
The Client Services Officer (CSO) position at Funds in Court is a fantastic opportunity for someone who thrives in a dynamic environment. This part-time job involves providing quality customer service and support to clients, ensuring their diverse needs are met with care and professionalism. The team values creativity, innovation, and flexibility, working together to deliver exceptional service in a high-performance workplace.
You'll be responsible for
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Managing client portfolios
Overseeing a portfolio of clients with awards up to several million dollars, ensuring efficient and effective funds administration services.💡
Providing advice and guidance
Offering competent advice and information to clients and their representatives regarding relevant legislation and processes.🤝
Coordinating client meetings
Conducting initial meetings with clients and stakeholders to build relationships and achieve desired outcomes.Key criteria
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Knowledge of relevant legislation
Understanding of laws impacting funds administration for persons under disability.View
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Professional communication skills
Ability to engage in sensitive conversations while actively listening.View
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Advanced Microsoft Office skills
Proficient in using Microsoft Office applications for effective administration.View
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