Client Services Officer
About the job
The Client Services Officer position at the School of Veterinary Science offers an exciting opportunity to provide exceptional customer service in a dynamic environment. This job plays a crucial role in ensuring smooth operations and high-quality care for clients and their pets. The team values collaboration, creativity, and a commitment to excellence, making it a supportive place to grow your skills.
You'll be responsible for
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Greeting clients
Greet clients, schedule appointments, answer inquiries, and provide information on services.📋
Managing patient intake
Manage patient intake, maintain accurate records, and handle billing, insurance, and payments.🔗
Facilitating communication
Facilitate clear and efficient communication between clients and hospital staff to ensure seamless patient care.Key criteria
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Veterinary hospital experience
Prior experience in a Veterinary Hospital is highly desirable.View
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Cert II in Animal Care
Possession of a Cert II in Animal Care or higher is preferred.View
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Time and workload management skills
Demonstrated ability to manage multiple tasks with attention to detail.View
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