genU36 jobs

Client Support Advisor (Indigenous Identified)

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 2 hours agoVerified 16 hours ago
Pending fitX of Y criteria met

About the job

This job is about making a genuine difference in people's lives as a Client Support Advisor at JobAccess. By helping individuals access workplace supports and employment information, you play a crucial role in promoting inclusivity and empowerment. The team values collaboration and diversity, creating a welcoming environment where everyone can thrive.

You'll be responsible for

📞

Providing support and guidance

Being the friendly voice people turn to for support, helping them find the right information and resources.
🗂️

Processing reimbursements

Handling Employment Assistance Fund reimbursements and maintaining accurate records across various systems.
🤝

Collaborating with the team

Working alongside a knowledgeable and supportive national team to make a positive impact in the community.

Key criteria

📞

Customer service experience

Proven experience in delivering exceptional customer service.

View

💻

Digital literacy skills

Strong ability to navigate and learn new digital systems.

View

🤝

Communication skills

Demonstrated ability to build rapport over the phone.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started
Apply on genU
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Proven experience in delivering exceptional customer service.

View

Digital literacy skills
Strong ability to navigate and learn new digital systems.

View

Communication skills
Demonstrated ability to build rapport over the phone.

View

Organisational skills
Experience managing competing priorities effectively.

View

Similar jobs

View all
Kieser Australia
Kieser Australia
Client AdvisorMosman, NSW · Part-time
The Client Advisor position at Kieser is all about making a positive impact on clients' lives. As the first point of contact, you will play a crucial role in welcoming clients and ensuring they have a seamless experience. The team values collaboration and a fun culture, making it an exciting opportunity to grow in the health industry.
Anglicare Southern Queensland
Anglicare Southern Queensland
Client Services AdvisorBrisbane, QLD · Full-time
The Client Service Advisor job at Anglicare Southern Queensland is all about making a meaningful impact in the lives of Queenslanders. By providing exceptional customer service in a busy call centre, you will be the first point of contact for clients, ensuring they receive the support they need. The team values flexibility, collaboration, and a commitment to dignity and respect for all clients.
Anglicare Southern Queensland
Anglicare Southern Queensland
Client Services AdvisorBrisbane, QLD · Full-time
This job is about joining Anglicare Southern Queensland as a Client Service Advisor, where you will be the first point of contact for clients, carers, and community stakeholders. Your role is crucial in delivering exceptional customer service and making a real difference in the lives of Queenslanders in need. The team values a supportive and flexible work environment, offering both office and home-based options.
MUFG Pension & Market Services
MUFG Pension & Market Services
Client Delivery ManagerDocklands, VIC · Full-time
This job is about being a Client Delivery Manager at MUFG Pension & Market Services, where you will manage and grow relationships with superannuation fund clients. Your impact will be significant as you ensure exceptional service delivery and strategic outcomes, partnering with stakeholders to meet client expectations. The team thrives on collaboration and values diverse perspectives, creating an inclusive environment where everyone can excel.