Connected Communities Liaison Officer
About the job
This job offers an exciting opportunity to support the Council’s community partnerships, programs, and facilities by delivering high-quality customer service across busy facility operations. Making a real impact, you will coordinate both Council-managed and partner-managed community assets while working closely with a welcoming and hardworking team. Embracing a fast-paced environment, this position allows for professional growth and valuable exposure to community development and facility booking management.
You'll be responsible for
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Managing bookings
Managing bookings, enquiries, and day-to-day operations across multiple community facilities.📞
Providing customer service
Responding to high-volume phone and email enquiries with timely, accurate, and solutions-focused customer service.💰
Administering financial processes
Administering financial processes including invoicing, fees, charges, and bond payments.Key criteria
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Administrative capability and customer service experience
Proven experience in a busy, community-focused environment.View
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Clear communication skills
Ability to engage respectfully with diverse backgrounds.View
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Facility booking system management
Experience managing booking systems and administrative processes.View
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