Accenture28 followers197 jobs

Customer AI Product Owner

Mid levelSeniorFull-timeHybrid5/161 Collins St, Melbourne VIC 3004, AustraliaPosted 2 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer AI Product Owner job at Accenture offers a unique opportunity to shape AI-driven customer solutions that align with client objectives. This position plays a crucial role in driving innovation and performance optimization through deep customer insights. The team thrives in a collaborative and dynamic environment, where every member contributes to making a meaningful impact on the customer of the future.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🎯

Establishing strategic direction

Setting the strategic direction for AI-driven customer solutions aligned with client objectives and market trends.
📋

Translating business needs

Converting business needs into AI product requirements and prioritising features for timely delivery.
🔗

Coordinating cross-functional teams

Acting as a central point between business units, technology teams, and external partners for seamless execution.

Key criteria

📊

Proven experience as a product owner

Demonstrated ability to define product strategy and lead teams.

View

🤖

Experience with AI and ML

Strong understanding of AI systems and data-driven products.

View

🛠️

Advanced proficiency in product management methodologies

Experience with Agile, Scrum, and tools like Jira.

View

View more

A meaningful career starts with a match

Apply on Accenture
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Proven experience as a product owner
Demonstrated ability to define product strategy and lead teams.

View

Experience with AI and ML
Strong understanding of AI systems and data-driven products.

View

Advanced proficiency in product management methodologies
Experience with Agile, Scrum, and tools like Jira.

View

Strong knowledge of cloud AI platforms
Familiarity with AWS, Azure, and Google AI services.

View

Expertise in stakeholder management
Ability to communicate technical concepts to non-technical leaders.

View

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Senior Product OwnerSydney, NSW · Full-time
The Senior Product Owner is a vital part of the Fair Trading Digital Products Team, focusing on translating business needs into effective technical solutions. This position plays a crucial role in enhancing customer experiences and improving business processes. The team thrives on collaboration, innovation, and a customer-centered approach, making a real difference for the people of New South Wales.
Bankwest
Bankwest
Principal Software Engineer – AI Customer Support ExperiencesPerth, WA · Melbourne, VIC · Sydney, NSW · Full-time
This job is about leading the transformation of customer support through innovative AI-powered solutions. As a Principal Software Engineer, you will play a crucial role in building intelligent systems that enhance customer interactions. The team thrives on collaboration and creativity, working together to redefine the future of banking.
NSW Department of Customer Service
NSW Department of Customer Service
Senior Product OwnerSydney, NSW · Full-time
The Senior Product Owner position at the NSW Department of Customer Service is a fantastic opportunity to lead the digital transformation of government services. By placing customers at the heart of everything, you will help create a more connected and inclusive future for New South Wales. The team thrives on collaboration, innovation, and a shared mission to enhance the digital experience for all citizens.
NSW Department of Customer Service
NSW Department of Customer Service
Principal Product Owner and DesignerSydney, NSW · Full-time
The Principal Product Owner plays a crucial role in delivering human-centred design and product implementation at SafeWork NSW. This job is all about leading the design and delivery of digital products that enhance workplace safety and health. The team thrives on collaboration, innovation, and a commitment to creating high-quality digital experiences that make a meaningful impact.