NSW Department of Customer Service35 followers455 jobs

Senior Product Owner

SeniorFull-timeHybridSydney NSW, AustraliaPosted 2 months agoVerified 8 hours ago
Pending fitX of Y criteria met

About the job

The Senior Product Owner is a vital part of the Fair Trading Digital Products Team, focusing on translating business needs into effective technical solutions. This position plays a crucial role in enhancing customer experiences and improving business processes. The team thrives on collaboration, innovation, and a customer-centered approach, making a real difference for the people of New South Wales.

Meet the team

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You'll be responsible for

🔄

Translating business needs

Translating business needs into technical solutions by working closely with the business to understand services, processes, and information needs.
🚀

Guiding development

Guiding the development of business improvements and successful project delivery.
💬

Providing accurate advice

Providing stakeholders with accurate advice about technical issues and solutions.

Key criteria

🔍

Salesforce experience

Demonstrated experience working with Salesforce applications in Fair Trading.

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📊

Business case development

Strong capacity to develop complex remediation business cases.

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🤝

Stakeholder management skills

Exceptional ability to communicate complex concepts to diverse audiences.

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A meaningful career starts with a match

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5 criteria for this job
Salesforce experience
Demonstrated experience working with Salesforce applications in Fair Trading.

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Business case development
Strong capacity to develop complex remediation business cases.

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Stakeholder management skills
Exceptional ability to communicate complex concepts to diverse audiences.

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Project management experience
Proven experience in managing projects and achieving goals within budget.

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Agile environment experience
Experience working in agile settings, writing user stories and acceptance criteria.

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