NSW Department of Customer Service35 followers455 jobs

Senior Product Owner

SeniorFull-timeHybridSydney NSW, AustraliaPosted 2 months agoVerified 8 hours ago
Pending fitX of Y criteria met

About the job

The Senior Product Owner position at the NSW Department of Customer Service is a fantastic opportunity to lead the digital transformation of government services. By placing customers at the heart of everything, you will help create a more connected and inclusive future for New South Wales. The team thrives on collaboration, innovation, and a shared mission to enhance the digital experience for all citizens.

Meet the team

About the company

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You'll be responsible for

👥

Leading a multi-disciplinary team

Assist in managing a team using Scaled Agile Framework (SAFe) to oversee website migrations and product features.
📋

Defining user stories and acceptance criteria

Create user stories and success metrics to ensure products meet customer needs and quality standards.
💬

Consulting with stakeholders

Engage with service and technology providers to integrate products and maximize value in digital service delivery.

Key criteria

📊

Digital product ownership experience

Demonstrated experience as a digital Product Owner in agile environments.

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🖥️

Drupal content management system knowledge

Proven experience using Drupal or similar CMS for digital projects.

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🤝

Stakeholder management skills

Strong ability to consult and negotiate with diverse stakeholders.

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A meaningful career starts with a match

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5 criteria for this job
Digital product ownership experience
Demonstrated experience as a digital Product Owner in agile environments.

View

Drupal content management system knowledge
Proven experience using Drupal or similar CMS for digital projects.

View

Stakeholder management skills
Strong ability to consult and negotiate with diverse stakeholders.

View

Agile project delivery experience
Experience leading cross-functional teams in Agile project environments.

View

User-centered design principles
Understanding of Human-Centered Design and WCAG accessibility standards.

View