Senior Product Owner
About the job
The Senior Product Owner position at the NSW Department of Customer Service is a fantastic opportunity to lead the digital transformation of government services. By placing customers at the heart of everything, you will help create a more connected and inclusive future for New South Wales. The team thrives on collaboration, innovation, and a shared mission to enhance the digital experience for all citizens.
You'll be responsible for
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Leading a multi-disciplinary team
Assist in managing a team using Scaled Agile Framework (SAFe) to oversee website migrations and product features.📋
Defining user stories and acceptance criteria
Create user stories and success metrics to ensure products meet customer needs and quality standards.💬
Consulting with stakeholders
Engage with service and technology providers to integrate products and maximize value in digital service delivery.Key criteria
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Digital product ownership experience
Demonstrated experience as a digital Product Owner in agile environments.View
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Drupal content management system knowledge
Proven experience using Drupal or similar CMS for digital projects.View
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Stakeholder management skills
Strong ability to consult and negotiate with diverse stakeholders.View
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