Commonwealth Bank68 followers124 jobs

Customer Banking Specialist - Berri (23.75hr/wk, 12 month contract)

JuniorPart-timeOfficeNorthern Areas, SA, AustraliaFinanceSalesCustomer servicePosted 6 days ago
View your fit0 of 9 criteria met

About the job

Join our Berri branch as a Customer Banking Specialist on a part-time, 12-month journey! This job is all about creating meaningful connections with customers and ensuring they have a seamless banking experience. Collaborate with your Branch Manager and colleagues to deliver outstanding service while being part of a supportive team that values integrity and customer satisfaction.

You'll be responsible for

🤗

Building connections

Building a personal connection with customers through meaningful conversations.
💻

Assisting with technology

Working with customers to help them use in-branch technology and digital banking options.
📊

Conducting Financial Health Checks

Completing Financial Health Checks to assess customers’ financial needs and identify any changes.

What we're looking for

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service.

View fit

📊

Financial product knowledge

Understanding of personal loans, credit cards, and financial health checks.

View fit

🤝

Relationship building skills

Proven ability to build rapport and connect with customers.

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View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in delivering exceptional customer service.

View

Financial product knowledge
Understanding of personal loans, credit cards, and financial health checks.

View

Relationship building skills
Proven ability to build rapport and connect with customers.

View

Technology proficiency
Experience assisting customers with in-branch technology and digital banking.

View

Availability for set hours
Willingness to work predetermined hours, Monday to Friday.

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