Commonwealth Bank95 followers149 jobs

Customer Banking Specialist - Cabramatta

JuniorMid levelPart-timeOffice34 John St, Cabramatta NSW 2166, AustraliaFinanceCustomer servicePosted 3 days agoVerified 3 days ago
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About the job

The Customer Banking Specialist job at CommBank is all about making a real impact in people's lives through exceptional customer service. Working in the Cabramatta Branch, you will engage with customers to support their banking needs and help them achieve their financial goals. The team thrives on collaboration and is dedicated to providing a seamless banking experience.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in financial services.

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🗣️

Communication skills

Excellent communication skills to articulate financial terms clearly.

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🔍

Problem-solving ability

Demonstrated ability to ask questions and find effective solutions.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in financial services.

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Communication skills
Excellent communication skills to articulate financial terms clearly.

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Problem-solving ability
Demonstrated ability to ask questions and find effective solutions.

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Retail environment experience
Experience working in a busy, commercial retail environment.

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Career interest in finance
Genuine interest in building a career in financial services.

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