Commonwealth Bank95 followers149 jobs

Customer Banking Specialist x 2 - Penrith

JuniorMid levelPart-timeOfficePenrith NSW 2750, AustraliaFinanceCustomer servicePosted 5 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist job at CommBank's Westfield Penrith Branch is all about making a real impact in people's lives through exceptional customer service. This position allows you to engage with customers, support their banking needs, and help them achieve their financial goals. The team thrives on collaboration and is dedicated to providing a seamless banking experience.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in relevant industries.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly to customers.

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🔍

Problem-solving skills

Demonstrated ability to ask questions and find effective solutions.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in relevant industries.

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Communication skills
Excellent ability to articulate financial terms clearly to customers.

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Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.

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Financial services knowledge
Experience with financial products and services, enhancing customer support.

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