Commonwealth Bank103 followers101 jobs

Customer Banking Specialist - Esperance

JuniorMid levelFull-timeOfficeWestern Australia, AustraliaPosted 5 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

Exciting opportunity to work at the Esperance branch as a Customer Banking Specialist on a full-time basis! This job is all about delivering a seamless banking experience to over 10 million personal and small business customers. The team thrives on collaboration and continuous learning, ensuring everyone feels supported in their career journey.

You'll be responsible for

📞

Assisting customers

Assist customers with general banking transactions, answering questions and queries.
❤️

Building connections

Build a personal connection with customers through meaningful conversations face to face and through our direct channels.
💰

Completing financial health checks

Complete Financial Health Checks to assess customers’ financial needs.

Key criteria

💼

Customer service experience

Proven experience in delivering exceptional customer service.

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📞

Communication skills

Demonstrated ability to engage customers through various channels.

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🔍

Problem-solving skills

Experience in identifying and resolving customer issues effectively.

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Meet the team

About the company

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5 criteria for this job
Customer service experience
Proven experience in delivering exceptional customer service.

View

Communication skills
Demonstrated ability to engage customers through various channels.

View

Problem-solving skills
Experience in identifying and resolving customer issues effectively.

View

Financial product knowledge
Understanding of personal loans and credit card applications.

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Team collaboration
Experience working collaboratively to enhance customer experiences.

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