Commonwealth Bank103 followers101 jobs

Customer Banking Specialist (Wagin)

JuniorMid levelFull-timeOfficeWestern Australia, AustraliaPosted 5 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist position at the Wagin Branch offers an exciting opportunity to blend contact centre and branch-based customer service. This job is vital in delivering a seamless banking experience to over 10 million personal and small business customers. The team values collaboration and continuous learning, ensuring everyone is supported in their career journey.

You'll be responsible for

🛠️

Assisting customers

Helping customers with general banking transactions, answering questions and queries.
❤️

Building connections

Creating personal connections with customers through meaningful conversations.
📄

Processing applications

Handling applications for personal loans, credit cards, and associated products.

Key criteria

💼

Customer service experience

Proven experience in delivering exceptional customer service.

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📞

Telephone communication skills

Demonstrated ability to engage customers effectively via phone.

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💻

Digital banking knowledge

Experience with digital banking tools and technology.

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View more

Meet the team

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4 criteria for this job
Customer service experience
Proven experience in delivering exceptional customer service.

View

Telephone communication skills
Demonstrated ability to engage customers effectively via phone.

View

Digital banking knowledge
Experience with digital banking tools and technology.

View

Team collaboration
Experience working collaboratively in a team environment.

View

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