About the job
As a Customer Banking Specialist at CommBank's Haymarket Branch, you'll play a vital role in delivering exceptional banking experiences to our customers. Your work will have a real impact on their lives, helping them navigate their financial journeys. The team thrives on collaboration and is dedicated to supporting each other while making a difference in the community.
You'll be responsible for
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Engaging with customers
Have in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.š
Supporting customer inquiries
Support customers with enquiries, maintenance on accounts and process applications for credit products.š
Problem-solving
Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.Key criteria
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Customer service experience
Proven experience delivering exceptional customer service in financial services.View
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Communication skills
Excellent ability to articulate financial terms clearly and effectively.View
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Problem-solving skills
Demonstrated experience finding solutions and addressing customer needs.View
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