Commonwealth Bank
Customer Banking Specialist - Katanning (Full Time)
JuniorFull-timeOfficeWestern Australia, AustraliaFinancePeople and cultureCustomer servicePosted 5 days ago
View your fit0 of 9 criteria met
About the job
This job is all about enhancing the financial wellbeing of customers while delivering outstanding experiences. Joining a Multi Channel Branch means being part of a team that provides seamless banking services to over 10 million personal and small business customers. The team values collaboration, continuous learning, and a passion for customer service.
You'll be responsible for
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Assisting customers
Assist customers with general banking transactions, answering questions and queries.❤️
Building connections
Build a personal connection with customers through meaningful conversations face to face and through our direct channels.📊
Completing financial health checks
Complete Financial Health Checks to assess customers’ financial needs.What we're looking for
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Customer service passion
Demonstrated passion for delivering outstanding customer service in every interaction.View fit
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Effective communication skills
Proven ability to engage in meaningful conversations and ask challenging questions.View fit
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Problem-solving mindset
Experience in identifying solutions and addressing customer needs effectively.View fit
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