Customer Care Specialist - Everyday Banking - Full Time
About the job
This job is about being a Full Time Customer Care Specialist at CommBank, where genuine conversations with customers are at the heart of the role. Making a difference in customers' lives is essential, and the supportive team environment encourages personal and professional growth. Team members thrive on collaboration and continuous learning, ensuring everyone feels valued and empowered.
You'll be responsible for
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Providing customer support
Engaging in meaningful conversations with customers to address their banking inquiries and needs.📚
Participating in training
Completing a comprehensive training program to enhance customer care skills and product knowledge.🤗
Contributing to team culture
Fostering a supportive and collaborative environment among team members during hub days and beyond.Key criteria
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Customer care experience
Demonstrated experience providing empathetic and effective customer service.View
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Availability for shifts
Willingness to commit to a fixed shift schedule for 12 months.View
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Remote work capability
Ability to work effectively from home with a reliable internet connection.View
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