Customer Banking Specialist - Broome (31.25hr/wk)
About the job
The Customer Banking Specialist position at our Broome branch offers an exciting opportunity to connect with customers and provide exceptional service. This job is vital in ensuring that every customer leaves satisfied and informed about their banking options. Our team thrives on collaboration and a genuine passion for helping others, making it a great fit for those who love to engage with people.
You'll be responsible for
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Building connections
Build a personal connection with customers through meaningful conversations.💻
Assisting with technology
Work with customers to help them use our in-branch technology and digital banking options.📊
Conducting financial assessments
Complete Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service excellence
Demonstrated experience delivering outstanding customer service in retail banking.View
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Financial needs assessment
Experience conducting Financial Health Checks to identify customer needs.View
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Collaborative teamwork
Proven ability to work collaboratively with colleagues and specialists.View
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