Customer Banking Specialist - Kojonup (Full Time)
About the job
The Customer Banking Specialist position at the Kojonup branch offers an exciting opportunity to connect with customers and provide exceptional service. This job is all about delivering a seamless banking experience while working collaboratively with your team to ensure every customer leaves satisfied. If you have a passion for service excellence and enjoy engaging with people, this is the perfect fit for you!
You'll be responsible for
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Building connections
Building a personal connection with customers through meaningful conversations.💻
Assisting with technology
Working with customers to help them use in-branch technology and digital banking options.📊
Conducting financial checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service excellence
Demonstrated experience prioritising customer needs and delivering exceptional service.View
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Financial product knowledge
Proven understanding of personal loans, credit cards, and associated products.View
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Financial health assessment skills
Experience conducting Financial Health Checks to identify customer needs.View
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