Customer Banking Specialist - Mildura
About the job
The Customer Banking Specialist job at the Mildura Branch offers an exciting opportunity to make a real impact in people's lives. By delivering exceptional service and support, you will help customers navigate their banking needs and achieve their financial goals. The team thrives on collaboration and is dedicated to providing a seamless banking experience.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service in financial services or retail.View
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Communication skills
Excellent ability to articulate financial terms clearly to customers.View
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Problem-solving ability
Proven capability to ask questions and find effective solutions.View
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