Customer Banking Specialist x 2 - Parramatta
About the job
Join the dynamic team at CommBank as a Customer Banking Specialist at the Parramatta Church Street Branch. This opportunity allows you to make a real impact on customers' lives by providing exceptional banking experiences. The team thrives on collaboration and is dedicated to supporting each other while delivering top-notch service.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.š
Supporting customer inquiries
Supporting customers with inquiries, maintenance on accounts and processing applications for credit products.š°
Conducting financial health checks
Completing financial health checks to assess customersā financial needs and identify any changes.Key criteria
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Customer service experience
Proven experience delivering exceptional customer service in relevant sectors.View
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Communication skills
Excellent ability to articulate financial terms clearly to customers.View
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Problem-solving ability
Experience asking the right questions and providing effective solutions.View
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