Customer Banking Specialist Relief - Sunbury
About the job
As a Customer Banking Specialist in the Sunbury Branch, you will play a vital role in delivering exceptional service to our customers. Your work will have a real impact on their lives, helping them navigate their banking needs and achieve their financial goals. The team thrives on collaboration and is dedicated to making a positive difference in the community.
You'll be responsible for
💬
Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
💼
Customer service experience in financial services
Proven experience delivering exceptional customer service in financial settings.View
🗣️
Excellent communication skills
Ability to articulate financial terms clearly to customers.View
🔍
Problem-solving abilities
Experience asking the right questions and finding effective solutions.View
View more