Customer Banking Specialist - Morayfield (Contract)
About the job
As a Customer Banking Specialist at the Morayfield Branch, you will play a vital role in delivering exceptional banking experiences to our customers. Your work will have a real impact on their financial journeys, helping them achieve their goals and navigate important life stages. The team thrives on collaboration and is dedicated to making a positive difference in the community.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with inquiries, maintenance on accounts and processing applications for credit products.📚
Providing education
Providing options for the customer through education & demonstration of our in-branch technology and digital banking options.Key criteria
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Proven customer service experience
Experience delivering exceptional service in financial services or retail.View
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Experience finding solutions and placing customers at the center.View
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